Customer Service Representative - State Farm Agent Team Member
Atlanta - GA
Customer Service Representative - State Farm Agent Team Member
Full Time • Atlanta - GA
Responsive recruiter
Benefits:
- Simple IRA
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lisa Dobbs - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
ABOUT OUR AGENCY:
I opened my agency in 1990 and currently lead a team of six. Before becoming an agent with State Farm, I worked as a legislative assistant. Growing up in an insurance family—my father was an agent as well—I saw firsthand the opportunity this career offers and knew I wanted to build something of my own.
I have three adult sons, and outside of the office I enjoy staying active. I’m an avid hiker and even hiked Mount Kilimanjaro last year—an experience that reflects the kind of challenge and perseverance I value both personally and professionally.
I’m very involved in the community. My golden retriever and I volunteer at schools and hospitals, and I also spend time teaching English to Spanish speakers and mentoring children from single-parent homes. Giving back and making a difference is an important part of who I am.
Our agency offers health insurance after 90 days, Simple IRA, licensing reimbursement, work-life balance, external coaching, and ongoing team training. I also provide lunch during team meetings as a way to bring everyone together and stay connected.
This is a sales-focused environment, and I’m looking for someone who is driven, competitive, and motivated by performance. The right person will bring initiative, positive energy, and a strong desire to succeed. I’m especially interested in individuals who see themselves as future entrepreneurs and are eager to grow within a coaching-focused environment. If you’re someone who thrives on challenge, wants to build something meaningful, and is ready to push yourself to the next level, this could be a great fit for you.
I opened my agency in 1990 and currently lead a team of six. Before becoming an agent with State Farm, I worked as a legislative assistant. Growing up in an insurance family—my father was an agent as well—I saw firsthand the opportunity this career offers and knew I wanted to build something of my own.
I have three adult sons, and outside of the office I enjoy staying active. I’m an avid hiker and even hiked Mount Kilimanjaro last year—an experience that reflects the kind of challenge and perseverance I value both personally and professionally.
I’m very involved in the community. My golden retriever and I volunteer at schools and hospitals, and I also spend time teaching English to Spanish speakers and mentoring children from single-parent homes. Giving back and making a difference is an important part of who I am.
Our agency offers health insurance after 90 days, Simple IRA, licensing reimbursement, work-life balance, external coaching, and ongoing team training. I also provide lunch during team meetings as a way to bring everyone together and stay connected.
This is a sales-focused environment, and I’m looking for someone who is driven, competitive, and motivated by performance. The right person will bring initiative, positive energy, and a strong desire to succeed. I’m especially interested in individuals who see themselves as future entrepreneurs and are eager to grow within a coaching-focused environment. If you’re someone who thrives on challenge, wants to build something meaningful, and is ready to push yourself to the next level, this could be a great fit for you.
Compensation: $45,000.00 - $60,000.00 per year
Looking for the skills and confidence to run a business in the future?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Atlanta, GA.
- I have been a State Farm agent since 1989.
- I am a proud graduate of Vanderbilt University.
- We currently have 6 team members at our agency.
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none